My Transaction Went Through Twice. How Do I Get A Refund?

If you have duplicate in-store charges made through your app:

• Please send us a support request from the app (Settings > Frequently asked Questions > CONTACT US) or an email ([e-mail]) from the email address tied to your Scooter's Coffee account with the following information:
  • Date of the transactions
  • Amount of the transactions
  • Location

If you were charged twice for the same purchase--once through the app, and once outside of the app directly (in cash, credit, gift card, etc):

• Please send us a support request from the app (Settings > Frequently asked Questions > CONTACT US) or an email ([e-mail]) from the email address tied to your Scooter's Coffee account with the following information:
  
  • Date of the transactions
  • Amount of the transactions
  • Location
  • A picture of your receipt for the charge made outside of the app

If you have duplicate charges from the same order ahead transaction:

• Please contact Scooter's Coffee here.

If you weren't charged twice but still need a refund:

• Please contact Scooter's Coffee here.