If you made an order at Scooter's Coffee but weren’t able to scan your app at the time of the transaction, we may still be able to add your rewards progress to your account to make sure you earn the correct number of Smiles.
Just shoot us an email at scooterscoffee@thelevelup.com with the following:
- A photo of the receipt from your order
- The reason you weren’t able to scan your app
If you don’t have a receipt, please send us a screenshot of your bank statement (making sure to crop out any sensitive information) showing the date and amount of the transaction.